Important
To use these forms you may download and print them off then fill them out by hand and return by post to Refugees Welcome marked "CONFIDENTIAL." Alternatively, make a copy onto your desktop, open it and fill in the required fields. Save it and send a copy to Refugees Welcome.
If you choose to email your completed form please be sure to PASSWORD PROTECT it to secure any and all sensitive information. You will need to advise the appropriate person at Refugees Welcome of your choice of password.
Thank you.
Children & Young People Safeguarding Policy & Procedure
Refugees Welcome believes that it is always unacceptable for a child or young person to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all children and young people, by a commitment to practice that protects them.
Adult Safeguarding Policy and Procedure
Refugees Welcome believes that it is always unacceptable for an adult to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all adults, by a commitment to practice that protects them
GDPR Information Sharing Statement
This Statement refers to all activities undertaken by Refugee Welcome as an organization with regard to the collection, processing and secure storage of any personal data required for the purpose of running the organization as it applies to all families / individuals supported by Refugees Welcome.
Good Practice Guidelines
Refugees Welcome aims to enable all refugee families in any of the Refugees Welcome Projects to live fulfilling and independent lives, fully integrated into the local community.
Good Practice Guidelines Ukraine Guests
To support Ukraine families in Cheshire East and host families or groups providing independent housing to families.
Volunteer Charter - Statement of Principles
Principles of good practice involving volunteers to Refugees Welcome.
The Volunteering Policy contains more detailed descriptions of these principles.
Privacy Statement for Donors to Refugees Welcome
This statement refers to all activities undertaken by Refugee Welcome as an organization with regard to the collection, processing and secure storage of any personal data required for the purposes of making donations to the organization.
Complaints Procedure Statement
REFUGEES WELCOME aims to ensure that the service it provides is professional friendly, effective and participative and as such we welcome feedback on the service we provide and suggestions and comments for improvement.
Volunteer Policy
Refugees Welcome recognizes the significant and valuable role that volunteers have in creating and implementing our services and believes that volunteering should be a worthwhile and rewarding experience for volunteers, with volunteers encouraged and supported at every stage.
Confidentiality and Information Sharing Agreement
This policy sets out Refugees Welcome’s policy in relation to the maintenance of confidentiality and data sharing.
Critical Incident Policy
A Critical Incident is any occurrence involving a volunteer or beneficiary of Refugees Welcome which has the potential to impact the health, well-being, quality of life or reputation of a person, family or Refugees Welcome as an organisation.
Equal Diversity Policy
Refugees Welcome is committed to the principle of equality of opportunity and diversity and recognizes that Trustees, Contractors, advisors and volunteers, or service users should not experience discrimination on any grounds.
Health & Safety Policy & Procedures
Refugees Welcome recognizes the responsibility it has to its Trustees, volunteers, contractors, advisors and members of the public under the Health and Safety at Work Act 1974 and the provisions of the Management of Health and Safety at Work Regulations 1999
Social Media Policy
This policy sets out Refugees Welcome’s policy in relation to the use of social media and the maintenance of confidentiality and data sharing.
Lone Working Policy and procedure
Refugees Welcome recognizes the responsibility it has to its trustees, advisors, contractors and volunteers under the Health and Safety at Work Act 1974 and the provisions of the Management of Health and Safety at Work Regulations 1999 to provide policy and procedures for Lone Working.
Supervision Policy
Refugees Welcome recognizes the significant and valuable role that volunteers have in creating and implementing our services and believes that volunteering should be a worthwhile and rewarding experience for volunteers, with volunteers encouraged and supported at every stage.
Whistleblowing Policy
Refugees Welcome recognizes the responsibility it has to its Trustees, Contractors, Advisors and Volunteers under the Public Interest Disclosure Act 1998 amended the Employment Rights Act 1996 to provide protection for those who raise legitimate concerns about specified matters in the public interest.
Financial Accountability Policy And Procedures
This policy refers to all activities undertaken by Refugee Welcome as an organization with regard to all financial matters: Cheshire East Council funded contracts, funds of project groups and general fundraising for the purposes of the running of the organization.
ICT Policy
This policy sets out Refugees Welcome’s policy in relation to the use of ICT and the maintenance of secure systems to provide for appropriate confidentiality and data sharing
GDPR Policy
This policy refers to all activities undertaken by Refugee Welcome as an organization with regard to the collection, processing and secure storage of any personal data required for the purposes of the running of the organization.
RW Policy for Group Activities
This policy applies to the running of any group activities by Refugees Welcome for Refugees and evacuees and applies to all Trustees, Contractors, Volunteers and Participants.
All relevant Refugees Welcome Policies and Procedures must be complied with in the running of Group Activities.
Beneficiaries Complaints Procedure
REFUGEES WELCOME aims to ensure that the service it provides is professional, friendly, effective and participative.
We welcome feedback on the service we provide and suggestions and comments for improvement as an opportunity to learn and improve for the future, as well as a chance to put things right for the individual/s who have made the complaint.
Managing and Reporting Sensitive Cases for Children and Young People and Vulnerable Adults
Sensitive cases are defined as any incidents involving members of a resettled
family as a victim, perpetrator or observer, where the outcome or consequence is
likely to result in:
• Serious harm to any individual or group.
• Significant impact on a community.
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