REFUGEES WELCOME
Resources For Volunteers and Clients
Important details for services You may need
Appointments and bookings at your GP surgery - NHS
GP surgery – general medical needs but usually a wait for appointments generally call at 8am to gain an appointment for the same day. Some surgeries have on-line access systems for appointments check with your surgery how to contact them for an appointment
Medical
111 Non Emergency Medical - this service offers advice on Physical, medical and mental health issues and can also arrange further treatment including an ambulance if your condition is considered an emergency. - Open 24 hours a day
You can also connect to the service by calling 18001 111 on a textphone
Call 111 free from your mobile or landline 24 hours a day
Find out when to use the 999 emergency number - NHS
999 Emergency Number - this number should only be used in the case of an emergency and is free from mobile and landline telephones.
Use this number to be connected to the Police, Ambulance, Fire and Coastguard services.
Pharmacy - Pharmacists are trained dispensers of medicines and can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.
They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.
If they cannot help you themselves, they can refer you to a GP or other health professional.
How pharmacies can help - NHS
Dentist - Dentists in the UK mainly offer private dental care and procedures. However, some dental practicioners have spaces for NHS patients and treatments are charged at NHS rates. It can be difficult to access NHS dental services and it is therefore worth contacting dental practices to see if they offer NHS treatment and if they have spaces available. All children under 16 years of age are eligable for NHS dental care and can be registered at any dental practice providing they have vacancies.
If you require urgent dental treatment there is an emergency dental service available, however, you will have to call between 08:00 - 09:00 to arrange a same day appointment.
Emergency Dental Services: 01614769651
Non Medical Services
If you are unsure when it is an emergency visit
Call 999 IN CASES OF EMERGENCY ONLY - once they answer they will ask you which service you require, this can be Police, Ambulance, Fire or Coastguard.
Call 101 for all non emergency services such as stolen items, property Damage, civil dispute, drug use or dealing or antisocial behaviour.
For non emergency reporting or advice
Council Services - the council has a number of services including Bin collections and replacement, council tax enquireies, social care, school admissions, social benefits and much more. you can find details of council services on their website or by calling:
For more information on council services
CrimeStoppers - if you know of a crime which has been committed and you are afriad to report it to the police you can use CrimeStoppers where you can give information with 100% anonymity.
Call CrimeStoppers on: 0800555111
Dealing With Abuse
Live Well - Cheshire East
Cheshire East Domestic Abuse Hub (CEDAH)
How to Become a Permanent British Citizen
This document was created to help with the process of applying for permanent British citizenship. However, since its publication a number of elements may have changed and so the contents of this document are for guidance and are not and cannot be considered advisory or mandatory.
Citizenship
HM Government Guide to applying to become a British citizen
You can gain further information about your rights and eligibility to apply for British citizenship by visiting this link to the GOV.UK website and exploring the links found there.
Charity No: 1169909
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